1. Privacy is a closed case, period.
2. I'm human and treat you likewise;
3. Student? Worker? Monastic? Same.
4. Metadata? I don't want yours;
5. Mining? Data? Nope. I don't do it.
VerbatimIT warranties its services and product accuracies. A product is a transcript or closed-caption track. Accuracies are warranted to 99.9% (<1 error per 1000 words). VerbatimIT tops the industry norm of 95-99% by producing transcripts of 99.9% to 100%. Buyers sole remedy is Seller's correction of defects.