Banning and Moderation
Settings for Visitor Posts and Comments
How do I block certain words from appearing in comments on my Facebook Page?
How do I block certain words from appearing in comments on my Facebook Page?
Classic Pages on Facebook are updating to the new Pages experience
. You’ll still have access to many of the same features to manage your professional presence, build your brand or business, grow your audience and connect with followers. Your content, insights, ads, Likes and followers will automatically transfer when your Page updates.
If you help manage a Facebook Page, you may choose to block certain words from appearing in comments on your Page. When people include a word you've blocked in a comment, we’ll hide the comment so that it doesn’t appear on your Page.
You can also block comments with profanity. Learn how to turn the profanity filter on and off for your Page
.
If you have Facebook access
to a Page, you can can choose up to 1,000 keywords in any language (example: words, phrases or emojis) to block from comments on your Page.
We’ll also automatically hide variations of the keywords that you want to block so that the variations don’t contribute to the 1,000 keyword limit. Variations include common misspellings, plurals, abbreviations and words that use numbers or symbols. For example:
If you block the word “tree,” we’ll automatically block variations of that word such as: TREE, t.r.e.e., tr33, treee and #tree. This means that you don’t have to include these variations in your keyword list.
If we find keyword variations in your list, you can choose to remove them so that they aren’t included in your keyword limit.
Keep in mind: If you have task access
to a Page, you can choose keywords to block in Meta Business Suite
. We’ll automatically hide variations for keywords that you add, but you won’t be able to review or remove variations.
Block keywords from your Page
1.
Log into Facebook from a computer.
2.
At the top, click 
, then click Switch Profile
.
, then click Switch Profile
.3.
Click See all profiles
, then select the Page you want to switch into.
4.
Click your Page photo at the top right, then click Settings & Privacy
.
5.
Click Settings
, then in the left menu, click Followers and public content
.
6.
Click Hide comments containing certain words from your Page
.
7.
Add keywords that you want to block:
To add words or phrases:
Type words or phrases separated by commas.
To add an emoji:
Click [emoji], select the emoji you want to block.
To add a list of keywords:
You can copy a list of keywords, paste it in the text box, then press Enter on your keyboard.
If you manage multiple Pages, you can copy your keyword list from one Page to another. To copy the list from your Page, click 
. Switch to the Page that you want to add your list to, then follow the instructions above to add your list to that Page.
. Switch to the Page that you want to add your list to, then follow the instructions above to add your list to that Page.If you’d like to upload a list of keywords, click
, then select Upload from .CSV
and follow the instructions to upload your file.
, then select Upload from .CSV
and follow the instructions to upload your file.8.
Review your keyword list.
If you included variations in your list, click Show Variations
to see them. The variations will appear in gray. You can remove them by clicking Remove [number] Variations
.
If you want to remove an individual keyword from the list, click [x] next to it. You can also click Delete All
to remove all of your keywords.
9.
Click Save
.
You can unhide comments that contain blocked words by going to the comment and clicking Unhide
.
Learn how to block certain words from appearing in comments on your Facebook profile
.
What Most Relevant means on a Facebook Page post
What Most Relevant means on a Facebook Page post
When you see Most relevant
above the comments on a post, it means that comments you see are ranked, and you're more likely to see high-quality comments that are relevant to you. This means that you're more likely to see the following at the top:
Comments or reactions from your friends.
Comments from verified profiles and Pages
.
Comments with the most likes and replies.
This personalized order is only available for comments on Page posts and profiles with a large number of followers. If a Page manager or profile owner has turned off comment ranking
, the Page or profile will display post comments chronologically by default. Learn more about how Facebook ranks comments and posts
.
Change the order of comments on a post
You can change the order that you see comments on a Page post as a Page manager or visitor, or on a profile as the creator of the Profile. This only affects how you see comments, not other people. Keep in mind that Pages and some profiles may have different comment ordering options, and changing the order of comments isn't permanent.
To change the order of comments, tap the current comment ordering option in the bottom left of the post (example: Newest comments
, All comments
, Most relevant
). From here, select a new option:
Newest comments
to show all comments, with the newest comments first.
All comments
to show all comments, including potential spam. The most relevant comments will appear first.
Most relevant
to show friends’ comments and the most engaging comments first.
Control what visitors can post on your Facebook Page
Control what visitors can post on your Facebook Page
This feature isn't available on mobile browsers, but it is available on these devices. Select a device to learn more about this feature.
Control what visitors can post on your Facebook Page
Control what visitors can post on your Facebook Page
Classic Pages on Facebook are updating to the new Pages experience
. You’ll still have access to many of the same features to manage your professional presence, build your brand or business, grow your audience and connect with followers. Your content, insights, ads, Likes and followers will automatically transfer when your Page updates.
The article below is for people who manage a Page
. If you have a personal profile, learn more about how you can stop people from posting on your timeline
.
To control what visitors can post on your Page, you'll need to have Facebook access with full control
. If you allow photo and video posts, posts by others can also appear in the Photos
and Videos
sections of your Page.
Control what visitors can post on your Page
1.
Switch into the Page you want to manage.
2.
In the top right Facebook, tap 
.
.3.
Tap Settings & privacy
, then tap Settings
.
4.
Tap Page and tagging
.
5.
Below Viewing and sharing
, you can control how visitors can interact with your Page:
Tap Who can post on your Page?
to choose if Everyone
or Only me
can post on your Page.
Tap Who can see what others post on your Page?
to select Everyone
or Only me
.
Tap Allow others to view and leave reviews on your Page?
and tap 
to turn reviews on or off.
to turn reviews on or off.Your selections will save automatically.
Here are some other things you can do to control what visitors post on your Page:
You can choose who can see posts your Page is tagged in
, and choose to review posts you're tagged in or tags visitors add to your posts.
You can hide or delete individual comments
to limit who can comment
on your Page's posts.
You can manage comments by turning on Moderation Assist
or adjusting your criteria.
You can turn on age or country restrictions for your Page
.
You can report Page visitors
, posts or comments that go against our Community Standards
.
You can block profiles from your Page
.
You can turn off reviews for your Page
.
Manage tagging for your Facebook Page
Manage tagging for your Facebook Page
Classic Pages on Facebook are updating to the new Pages experience
. You’ll still have access to many of the same features to manage your professional presence, build your brand or business, grow your audience and connect with followers. Your content, insights, ads, Likes and followers will automatically transfer when your Page updates.
You can manage who can see the posts you're tagged in on your Page. You can also review the posts you're tagged in before the post appears on your Page, and the tags people add to your posts before they appear on Facebook.
To manage tagging for your Facebook Page:
1.
Tap 
in the top right of Facebook, then tap your name.
in the top right of Facebook, then tap your name.2.
Tap Switch Profiles
in the top right, then select the Page you want to switch into.
3.
Tap
in the top right of Facebook.
in the top right of Facebook.4.
Scroll down, tap Settings & Privacy
, then tap Settings
.
5.
Tap Page and tagging
. You can make adjustments to your tagging settings under the Tagging
and Reviewing
sections.
Manage how others can tag or mention your Facebook Page
Manage how others can tag or mention your Facebook Page
This feature isn't available on mobile browsers, but it is available on these devices. Select a device to learn more about this feature.
Manage Comments
Hide a comment from a post on your Facebook Page
Hide a comment from a post on your Facebook Page
Classic Pages on Facebook are updating to the new Pages experience
. You’ll still have access to many of the same features to manage your professional presence, build your brand or business, grow your audience and connect with followers. Your content, insights, ads, Likes and followers will automatically transfer when your Page updates.
When you hide a comment from a post on your Page:
The comment will still be visible to the person who wrote it and their friends. This can help prevent more unwanted comments.
The comment will be hidden for everyone else.
Replies to the comment will also be hidden. If you want to hide specific replies to a comment, you can select and hide each reply separately. If you only hide replies to a comment, the original comment will still be visible to everyone.
Keep in mind: When you delete a comment from a post on your Page, the comment will be removed from the post. Learn how to delete comments from your Page
.
New Pages Experience
If you have Facebook access
to a Page, you can switch into the Page
on Facebook and hide comments on Page posts. If you have task access
to a Page, you can’t hide comments on Page posts.
Hide comments
To hide a comment and its replies from a post on your Page:
1.
From your Page, go to the post that has a comment you want to hide.
2.
Tap and hold the comment you want to hide, then select Hide
.
To unhide or see a hidden comment, tap and hold This comment has been hidden
, then select Unhide
.
After you hide a comment, you also can ban the person or Page
that made the comment or report the comment
if it doesn't follow the Facebook Community Standards
.
You can ban the profile or Page
that made the comment by going directly to the profile or Page.
Reply to comments on your Facebook Page's posts
Reply to comments on your Facebook Page's posts
Classic Pages on Facebook are updating to the new Pages experience
. You’ll still have access to many of the same features to manage your professional presence, build your brand or business, grow your audience and connect with followers. Your content, insights, ads, Likes and followers will automatically transfer when your Page updates.
You can reply to comments on your Page's posts publicly or in a private message if you have Facebook access or task access to a new Page.
When you reply with a private message, anyone can see that your Page has responded privately below the comment.
New Pages Experience
To reply to a comment with Facebook access to a new Page:
1.
From your Feed, tap
in the top right then tap your profile picture.
in the top right then tap your profile picture.2.
Tap Switch Profiles
in the top right of your profile and select your Page.
3.
Tap
in the top right of Facebook.
in the top right of Facebook.4.
Go to your Page, then go to the comment.
5.
Tap Reply
below the comment.
6.
Enter your reply and tap 
.
.If you have task access to a new Page, you can reply to comments from the Meta Business Suite
.
Ban or Remove Someone
Block profiles from your Facebook Page
Block profiles from your Facebook Page
Classic Pages on Facebook are updating to the new Pages experience
. You’ll still have access to many of the same features to manage your professional presence, build your brand or business, grow your audience and connect with followers. Your content, insights, ads, Likes and followers will automatically transfer when your Page updates.
If you help manage a Page in the new Pages experience, you must have Facebook access
in order to block people from your Page on Facebook. If you have task access
to content, messages or community activity for the Page, you can block people from other tools.
When you block a profile from your Page in the new Pages experience, it can no longer do the following things while logged in as that profile:
See things you post on your Page
Tag your Page
Invite your Page to events or groups
Start a conversation with your Page
Find your Page by searching for it on Facebook
If you block a profile that follows your Page, it will also be removed as a follower.
Keep in mind: When you block a profile or Page, you only block it from your Page. This does not include apps, games or groups that your Page and the blocked profile or Page both participate in.
Block a profile, app or Page
There are several ways to block a profile, app or Page from your Page in the new Pages experience.
From Page settings:
From Page settings:
1.
Log into Facebook from a computer.
2.
At the top, click
, then click Switch Profile
.
, then click Switch Profile
.3.
Click See all profiles
, then select the Page you want to switch into.
4.
Click your Page photo at the top right of Facebook, click Settings & Privacy
, then click Settings
.
5.
In the left menu, click Blocking
.
6.
Select the profiles, apps and Pages you want to block:
Block users:
Type the name of the profile you want to block, then click Block
. You can also click Block Followers
and search for profiles that you want to block.
Block apps:
Type the name of the app that you want to block.
Block Pages:
Type the name of the Page you want to block.
From your list of followers:
From your list of followers:
1.
Log into Facebook from a computer.
2.
At the top, click
, then click Switch Profile
.
, then click Switch Profile
.3.
Click See all profiles
, then select the Page you want to switch into.
4.
Click your Page in the left menu.
5.
Below your Page photo, click Followers
.
6.
Go to the person that you want to block, then click 
next to their name.
next to their name.7.
Click Block
.
Next to the search bar in your Followers section, you can also click
, then click Manage Blocking
to block people from your Page.
, then click Manage Blocking
to block people from your Page. From comments on a post:
From comments on a post:
1.
Log into Facebook from a computer.
2.
Go to your Page’s post that has a commenter that you want to block.
3.
Hover over the photo of the commenter, then click
.
.4.
Select Block
.
Unblock a profile, app or Page
To unblock a profile, app or Page from your Page:
1.
Log into Facebook from a computer.
2.
At the top, click
, then click Switch Profile
.
, then click Switch Profile
.3.
Click See all profiles
, then select the Page you want to switch into.
4.
Click your Page photo at the top right of Facebook, click Settings & Privacy
, then click Settings
.
5.
In the left menu, click Blocking
.
6.
Click Edit
, then click See your blocked list
.
7.
Click Unblock
next to the profiles, apps or Pages that you want to unblock.
View who's banned from your Facebook Page
View who's banned from your Facebook Page
Classic Pages on Facebook are updating to the new Pages experience
. You’ll still have access to many of the same features to manage your professional presence, build your brand or business, grow your audience and connect with followers. Your content, insights, ads, Likes and followers will automatically transfer when your Page updates.
New Pages Experience
To view the profiles or Pages blocked from your Page:
1.
From your Feed, tap
in the top right then tap your profile picture.
in the top right then tap your profile picture.2.
Tap Switch Profiles
in the top right of your profile and select your Page.
3.
Tap
in the top right of Facebook.
in the top right of Facebook.4.
Tap Blocking
.
5.
Next to Block users
, tap Edit
.
6.
Tap See your blocked list
.
Tag other Facebook Pages or profiles in your Page's photos or posts
Tag other Facebook Pages or profiles in your Page's photos or posts
This feature isn't available on mobile browsers, but it is available on these devices. Select a device to learn more about this feature.
