FAQ
Q: What method of cleaning do you use for carpet?
We do 100% STEAM CLEANING using our patented portable truckmount hydro jet steam cleaning system. We use a powerful 100% RESIDUE FREE and earth friendly cleaning solution applied at 300 PSI (pressure per square inch) and extracted with triple vacuum power. This combination provides immaculate results that our customers rave about. 
We use a specialized tool called a Hy-Dry Tool that allows us to steam clean most any fabric, even those that would normally require a solvent cleaning or dry clean only method. The tool is designed to thoroughly clean the fabric without saturating it. It is similar to being able to clean the shirt on your back without getting your skin wet. Q: What do you do about moving furniture? Do you move the furniture?
Yes. We move the pieces you want moved and work around what you do not. Moved pieces will be dry or steam cleaned underneath and put back correctly. We do tend to work around larger, heavier pieces as they do crush our protective blocks. Q: How long will the carpet take to dry? Is it left real wet?
No. The carpet will take from 2 to 24 hours to completely dry depending on how soiled it is, but you can walk on it right after the contractor leaves. The degree of dampness will be similar to how your hair feels when it has been towel dried after washing it. 
NO! Everything you need to get your carpet completely clean is included in our pricing. The only optional things you can purchase are Stainguard protection (recommended only for carpet and upholstery in good condition) and extra deodorizer (for excessive odor control/URINE). Specialty products
including stain treatments required to obtain the best results for situations out of the scope of normalcy that require MORE time and chemicals will incur additional cost. Q: What about stains? Do you guarantee to get out things like Kool-Aid?
We Guarantee to get the dirt, sand, grit and grime out of your carpet. We do pretreat the problem stains and while most spots will pop out, others may have become permanent stains tattooing themselves to the carpet or upholstery fibers. You see, your carpet and upholstery have dye sites used by the manufacturer to produce their color. Not all of these dye sites are used in the dying process and remain open. When anything enters these open dye sites it can permanently change the color of the carpet or upholstery. Applying Stainguard protection helps prevent these dye sites from receiving new colors and is recommended for carpets and upholstery in good condition.
Q: Who does the cleaning?
All of our cleaning is done by Senior Cleaning Technicians with over 40 years of combined cleaning experience. You won’t find better cleaning contractors anywhere in the cleaning industry. When looking for the best carpet cleaning value you need to compare carpet cleaners according to their methods of cleaning as well as the cost. The best carpet cleaners use the bestcarpet cleaning method. Professional steam cleaning is the number one recommended method for cleaning carpet. While many of our competitors like Chem Dry use a dry foam carpet cleaning method, we a use 100% natural steam carpet cleaning method. Like Coit and Stanley Steemer we provide steam carpet cleaning. We do not use a shampoo but prefer our residue free detergent similar to Zerorez but at a more affordable price. We are Rated #1 one by our customers for carpet cleaning in Dallas Fort Worth.
We Clean Carpet ® provides Dallas Carpet Cleaning services, our Certified Carpet Cleaning Technicians service the Dallas and the surrounding metro area. We also offer upholstery cleaning and area rug cleaning in the metro area. Our carpet cleaning services, upholstery cleaning services and area rug cleaning services include disinfecting, disinfecting, color brightener, grooming, prespraying, prespotting, moving small furniture, hydro jet steam cleaning, and free hallway or ottoman cleaning. Everything you need to get your carpet clean is included in the price, there are no hidden charges. Any situations that are out of scope of normalcy may require additional attention and our Certified Cleaning Technicians can give you a quote on what would be required to obtain the best results and get the job done. Our Certified Cleaning Technicians are fully insured.
We Clean Carpet® has been in business Since 1957.
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