Add or remove a recovery method
Don't get locked out of your Yahoo account! To add, delete, or verify recovery info for your Yahoo account, sign in to the Yahoo Account Security page and update your options under "Ways of signing in." Recovery emails and phone numbers help you reset your password, confirm your identity when signing in from a new place, and get alerts about account changes.
Manage your recovery numbers and email addresses
You can add or replace up to 10 email addresses. This limit includes current emails and any that have been recently removed.
Add a mobile number or email address
From a web browser:
- Sign in to the Yahoo Account Security page .
- Under "Ways of signing in," click Add emailor Add phone number.
- If you've already set up a recovery email or phone number and want to add another, click Phone numbersor Additional emails, then click Add phone numberor Add email.
- Enter your new recovery info.
- Click Next.
- Follow the on-screen prompts to verify your new info.
From most Yahoo mobile apps:
- In the upper left, tap your Profile icon.
- Tap Manage account privacy.
- Tap Your privacy controls.
- Tap Security.
- Under "Ways of signing in," tap Add emailor Add phone number.
- If you've already set up a recovery email or phone number and want to add another, tap Phone numbersor Additional emails, then tap Add phone numberor Add email.
- Follow the on-screen prompts to enter and verify your new info.
Delete a mobile number or email address
From a web browser:
- Sign in to the Yahoo Account Security page .
- Click Phone numbersor Additional emailsto locate the verification option you want to delete.
- Click the Trash iconnext to the recovery option you want to delete.
- Click Remove emailor Remove phone.
- Follow the on-screen prompts to confirm the deletion.
From most Yahoo mobile apps:
- In the upper left, tap your Profile icon.
- Tap Manage account privacy.
- Tap Your privacy controls.
- Tap Security.
- Under "Ways of signing in," tap Phone numbersor Additional emails.
- Tap the Trash iconnext to the verification option you want to delete.
- Tap Remove phoneor Remove email.
Verify a mobile number or email address
From a web browser:
- Sign in to the Yahoo Account Security page .
- Click Phone numbersor Additional emails.
- Click Verifyunder unverified recovery option.
- Follow the on-screen prompts to complete the verification process.
From most Yahoo mobile apps:
- In the upper left, tap your Profile icon.
- Tap Settings.
- Tap Manage account privacy.
- Tap Your privacy controls.
- Tap Security.
- Tap Verifyunder any unverified recovery option.
- Follow the on-screen prompts to complete the verification process.
Unlink recovery info from an unused account
Note:If you unlink a recovery option using this method, you won't be able to add that same recovery option back to your account again. To remove a recovery method, but still retain the option to add it back again in the future, follow the steps above to "Delete a mobile number or email address."
Before disconnecting a phone number or email address, you’ll need to be signed out of the associated account.
- Go to the Sign-in Helper .
- Enter your mobile phone number or alternate email address.
- Type your Firstand Lastname.
- Click Continue.
- Click Yes, send me a code.
- We'll send a verification code to your phone or email. - Enter the verification code in the field provided.
- Click Verify.
- Click the More iconnext to the account you want to unlink | select Unlink this account.
- Click Unlink accountto confirm.
