Fix problems when a Yahoo website isn't working

If a Yahoo website isn't working, start by clearing your browser cache and updating your browser, then work through the steps below one at a time. Test the site after each step to see if the problem is fixed before moving on.

1. Clear your browser's cache .
2. Update your browser .
3. Restart your computer.
4. Make sure that JavaScript is enabled .
5. Disable browser enhancements .
6. Temporarily disable antivirus, antispyware, and firewall products .
7. See if the Yahoo service works from another computer or mobile device.
8. Reset your browser to default settings .