I recently moved back to the area (I had been living in NYC for the last 8 years) and was looking for a new salon to go. I needed a cut and color and after reading the reviews on yelp I decided to...

I was excited to find an area salon that offered ear candling as my ears were clogged and tried every remedy out there. One of my friends recommended ear candling so I decided to try it. OMG...

I made an appointment for a Brazilian wax and was set up with Sarah. I have never in my life had a more horrific experience. The room that the waxing took place in was dumpy looking, there were...

Full service salon with lots of experienced stylists. I have been going to this salon for years and have had my hair cut, colored, and/or highlighted by several of the stylists and they are top...

I recount this story as a testament that even after a horrible experience, a place of business CAN make a customer feel compensated and appreciated, and keep them as a client. On Friday, I came...