Poor customer service and reliability. I have never had so much trouble with internet connection as I have with this provider. Nor have I ever had so much difficulty with an internet provider...

if I could give negative stars this would the only company I know that deserves it. worst company ever! our internet has gone out on several occasions, takes over a week for a technician to be on...

We didn't have any problems when it was Century Link. However, we've lost the internet and phone 7 times in the last 8 months, once it became Brightspeed. We've now been without internet for...

I rarely compose poor reviews: But Century Link has THE worst customer service of ANY service provider. ...i've seen some doozies- but Century Link takes the cake as THE worst. I write this...

3 months ago we ordered CenturyLink internet. They texted us for the information. We gave them our address through TEXT. Somehow.. they still got it wrong. So after TWO modems got sent to the...