Lou the manager was great...helped me get a battery. First time in ludlow store. He was very busy but took the time to help me and made sure I was all set before I left. Great customer service. I...

Store is run poorly. Managers were dismissive and unhelpful. Go to the Palmer location . Not the employees' faults, management needs to get organized.

Coupon policy changed: no longer accepting expired coupons, which they've always done. They're so much more expensive than Home Depot; just go over the bridge or to Chicopee Home Depot. In...

The two older ladies were very helpful. However the gentleman that was mixing the youngish paint needs to find a new career. He was dreadful. He had an air of condescending I haven't seen on an...