Dear Gray Line, We feel it is our responsibility to describe our experience with your Grand Canyon tour on Saturday. We hope that our feedback will give you the information you need to address...

If I could give you a 0 (ZERO) I would. I booked a Grand Canyon tour for our daughter and grandson. What a horrible experience they had. Bus driver not friendly at all. He was arguing with someone...

We have been waiting an hour for the tour to pick us up at our hotel. They told us to be at the west parking lot at 5.50 am. I called after 20 minutes of waiting and they said they'll be here in...

I'd rather hitchhike than use this touring company!! Sadly, ill never get an opportunity to do this day over with my family. I wish i would have read more honest, constructive reviews before...

There was nothing express about our Express Hoover Dam tour. The bus picked us up at 9am. It's 4pm and we're still on the bus back to the hotels - only about 4 people have been dropped off. The...