I've been a customer for 20 plus years. Although I do miss some of the employees that have moved on the new folks in the office have always done right by me.

Justin Bourque was super helpful and made the process really easy!!! I had done everything over the phone in the past and it was so refreshing to meet someone face to face! Couldn't say enough...

Basically just a shill for Hanover with mediocre customer service. Yet they seem to have no idea how Hanover works. Their bad advice left me with 3 points on my license and a surcharge because I...

Please do not use them. I was a loyal customer for 9 years and have never been treated so badly by any customer service. Making a change to my policy was like an interrogation of my private life....