Jerry arrived on time for An early morning transport to the GRR airport. He was punctual, friendly, and professional. Further, he called to confirm the trip. Extra points for Communication.

I have used cab services across the country and Metro Cab is consistently the worst and an embarrassment to Grand Rapids. With the significant investment which has made the GR Airport a...

Took me 2.1 mile cost 20.00. Driver was OK but what the heck that comes out to 10.oo dollars a mile. So under that calculation a 10 mile trip is 100.oo. no thanks man.

If it were possible to give this company zero stars, I would. I made a reservation for a pickup at 4:45am a day in advance and was given a confirmation number. At the appointed time, the cab had...

I scheduled reservation over 48hrs ahead of time. The car never arrived. when I called at my scheduled pickup time I was told that the dispatcher was looking for my cars to be dispatched. very...