Yahoo
Waiting for a return. No car available for my reservation
Hertz is the yellow awnings on the left At the intersection of Columbus and Elliot
Spacious back of the Chrysler Voyager with the seats hidden in the floor!
Oh so dirty.
How the car was given to me... heavy staining.
Hertz Rent A Car Car Rental

Hertz. We're here to get you there. Experience our best fleet ever and award-winning speed, service and innovation from 10,000+ worldwide locations.

Website: hertz.com

Phone: (617) 338-1500

Cross Streets: Between Arlington St/Saint James Ave and Hadassah Way

Closed now

  • Fri 7:00 AM - 6:00 PM

30 Park Plz Boston, MA 02116 ·535.80 mi

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Reviews

yelp
2.5 125 reviews
5 star
33 4 star
10 3 star
9 2 star
11 1 star
62
Brian F. 08/14/26

Visited on 8/14 and Brian was fantastic. I had rented a small SUV and when he realized the size of our family and luggage - he was able to find us a minvan. This received raving reviews from the...

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Alaina M. 02/03/26

I would give this location zero stars if I could. I paid for a Manager's Special - specifically NOT the EV one, and received an Tesla. Was told I'd have to wait until whenever the next car was...

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sophie y. 03/19/26

Extremely Disappointing Experience - Reservation Meant Nothing. We reserved and prepaid for a rental car at the Hertz Boston Park Plaza / Back Bay location, expecting a simple pickup. When we...

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P K. 08/23/26

The staff here were friendly and doing their best -- this review is about Hertz's systemic issues at this location, not the people working it. (And to whoever responds: please don't send a canned...

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Tasha B. 08/09/26

Shout out to Brian & Aysha. A stressful situation as the location was overbooked. They kept everyone informed, never wavering from providing solid customer service. It definitely was not their...

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