Great customer service! I've taken a watch to be repaired and a necklace to be resized. They did a great job with both. Highly recommend.

I visited on July 30 regarding a previous ring purchase and had a very bad experience with the support team. When I asked for clarification with their exchange policy they told me to read the...

Bad service . Was looking at some rings , someone came in and the attendant had to go get someone else . Without saying a word she took all the rings always including the one I had on my hand to...

It's great and all for buying simple jewelry but for some reason every time I get my jewelry fixed here, it always ends up breaking every 6-12 months. When I go to other places I've noticed it...

As a previously returning customer, we are extremely disappointed, and DISGUSTED with their lack of integrity. My mom's watch was brought to the shop in East Boston, the watch no longer worked due...