This bank is great. I am always greeted by name, and unless they are super busy, I very rarely have to wait in line. Lydia the manager is always available to answer my questions and the rest of...

I love Eastern Bank in Central Square. They always greet me in a genuinely friendly way and if I have had a teller before, they recognize me. They do what I ask efficiently. Because of the kind of...

Went in the central square branch with a few questions and to close a savings account. Service was quick and pleasant.

I have recently become a customer of Eastern Bank after being a long time customer of Bank Of America due to BOA ridiculous fees. However the customer service is worlds apart. I have visited two...

The worst bank! It takes an hour or more to reach a person on the phone. The staff do not know any questions when they are asked. I would give them a negative if I could. I am looking for a...