Came into the store to find a Christmas gift for my mother and well.....needless to say, I was clueless! But then God delivered me MAGGIE, who escorted me around the entire store, asked me...

Don't expect to be acknowledged whatsoever when you walk in here. I used to love shopping here when I first moved to the area in 2013, now I walk straight past it. Is it that hard to greet a...

I had such a GREAT experience at this Madewell location and I've been to MANY Madewell's. This one by far is my favorite! The minute you walk in you're greeted by a friendly and extremely helpful...

Used to be my favorite store at Beachwood, but over the last year or so the customer service quality has declined. The sales associates don't greet you but will give you a judgmental look. Before,...

I understand where some of these other reviews come from because the manager of the store does have an attitude. However Maggie was the saving grace! I walked into the store after seeing a skirt...