I visited Kay Jewelers because I needed to get my engagement ring resized (my ring was purchased on Etsy and we were unsure if it could get resized). We were helped immediately. I forgot her name...

I love the jewelry and has changed a lot since. Love the necklace that I bought for my wife. The lady was so nice.

extremely disappointed with customer service, poor communication and repair service of this place, i brogue my daughters necklace in for a repair 04/19/24 and Jeff Reisman store manager said it...

Customer experience went above and beyond! I went in trying to sell my engagement ring (not knowing I couldn't at a large diamond retailer) and visibly upset about getting divorced. The sales...

Their customer service SUCKS! SUCKS!! SUCKS!!! These guys are just busy trying to make commission on the next sale. I called them to inquire about a ring I which already paid in full, the told me...