I had a week long rental for a work trip. Pick up and drop off were both at the Newport Mall location. The car was stinky, almost like a litterbox, but also smelled like Febreeze or something was...

The indian guys who worked at the counter in the mall are extremely unpleasant. They acted like I was an inconvenient when I went to the counter because I interrupted their TikTok scrolling...

My brother and I needed a car to drive upstate. He booked it and added me as the driver. Simple enough, you'd think. Avis required us to install their app and surrender a photo of our faces, a...

Very disappointing experience at the Avis Newport location. I arrived around 2 PM on time to return the car, but I was told I had to pay for an extra day even though I was not late. The employee...

Car was dirty, staff was unpleasant, and I returned the car with 5 more gallons of gas than it had when I picked it up and they refused to compensate me for that. Overall terrible experience. I...