The good points: The hotel is very well located to the theater district and is on a quiet street. The staff members were friendly. Easy check-in. The room was clean.The negative points: We've never been in a king-bedded room where on one side of the bed is a night table and lamp, and absolutely nothing on the other side of the bed despite there being room for a night table and lamp. A lamp was delivered to the room upon request. We had to put the lamp on the desk chair.I understand why hotels use large dispensers for soap, shampoo, etc. Neither my husband nor I could get anything to come out of the very old-looking dispensers. We asked for and received tiny bars of soap. My advice - bring your own soap, shampoo, and conditioner.One morning at least one elevator was not working and people waited a very long time for a working elevator. That happened just once.

We had seen several negative reviews before we traveled here and so we were a little apprehensive. We found the hotel to be in a very convenient location, our room was clean, the staff were friendly, the fridge in the room was very cold so we stored our water in there. We were given a kettle from reception for our stay. Toiletries in the shower. The air con unit is quite noisy but works very well. Overall a very pleasant stay.

Our first impression, after staying at Sheraton Falls, Niagara, was What have we come to? The rooms were dated and dark and no sockets near beds, which my friend needed for her C PAP machine, and bathroom was tiny. The reception manager offered an extension lead which was delivered to our room immediately so CPAP could be used. We had had a long day travelling so showered and bed. The shower was hot and powerful, the beds super comfortable. We had the best nights sleep! In the morning, the carpet which had looked dark and dingy was actually green and brown and was of good quality. The hotel was in a relatively quiet street (for New York) but still very close to main area. Hotel staff, from cleaners to door men all very polite and helpful. We looked forward to returning each night after long days out! Coffee lounge was great and kitchenette a great addition. No kettles, mugs, tea, coffee etc supplied but we always take a travel kettle, cups and tea bags so we were ok. All in all we really enjoyed staying here and would do so again. Can’t believe how snobbish we were at the start.

Our old friend of many years (most of this century) and over a dozen stays comes to an end. Only the bell staff remember us as everyone else, including their computer systems, failed to remember our loyalty and history. Newer guests in this international hotel will not know what they missed.Gone are the days of wine and cheese in the afternoon, special greetings for special occasions, and even the trust of payment from return guests (they now charge your credit card for the entire stay plus security deposit upon registration; unheard of anywhere else). Our room experience:Reserved a King Superior and got a Standard King in a bedroom about the sq footage of the entry hall leading to it. No one really knew the difference as not compared to their internet photos. Most, if not all of the rooms have been updated, yet with obvious faults. A nice new shower, yet with a curtain rather than glass to prevent water from wand to escape the confines. No in-room coffee pot, thus requiring more than PJs or less to get your morning coffee in the lobby. The plastic desk chair is more fitting for a patio and makes enough noise in moving to be heard outside the room. Two days into our week, we were changed to the appropriate size room only to find that night that the mattress should have been traded out when every hotel did away with squeaky innerspring mattresses. Too tired to go through another move with the Asst Mgr, as the Mgr was out of town (?) for two weeks, we accepted our fate. The above are facts though in opinion, we feel the management of the Belvedere considers it a privilege to stay with them and has forgotten who is paying who. We remember though and will not return.

This is an old building, just something to be aware of. Staff was ok, seemed stressed. Room was very comfortable. Coffee downstairs in the morning was awful.