Wish I could give negative rating. Go some place else to get your banking needs. Their rate may look better than others, but the process is ridiculous.

Their in-person service is is attentive. You won't find better client service in a financial institution. However, I'm giving them a poor rating because their website and apps stop working after...

I visited the bensonhurst brooklyn branch to transfer an ira account. Truely the worst possible customer service i have ever encountered. their ineptitude cost me money...stay away