I am very pleased with the service that I get from New Lots Care Service. They are very punctual and they get you to your destination without incident. The drivers are very friendly and a little...

when I called I was told 5 mins. but the car didn't come until 10 mins later and had a driver pick me up with no TLC license overcharging. it was car #279 and the operator was very nasty....

New Lots Car Service has a bad customer service, keep you on the phone for a long period of time and an extremely long wait for service. They contradict everything their advertisement says.

They have really changed, no respect for customers their dispatch sounds like a little girl and to make matters worse my cab was canceled and I did not even get a courtesy call to inform me of the...

They have many cars so they come quickly but the driver tonight​ is crying over the price that the base determined, got on the phone the whole ride complaining to his friend. Super unprofessional