I took my Rowenta steam iron in to be repaired. The gentleman was incredibly knowledgeable, nice, and efficient. He even kept my dog while I went to a restaurant to get food and use their...

I gave them one star because they do have appliances however Marco the super was the rudest So B I've ever contacted in my life the church was trying to help me and he was a complete a****** The...

Yes, I had a terrible initial customer service experience with Ralph and Cross Bay Appliance - and yes, I complained to Krups customer service twice and finally got a call back within a day or so...

I had a problem with my Krups spice/coffee grinder while it was still under warranty. Through the Krups website I found Cross Bay, and I sent them the grinder for warranty service. I have been...

took my coffee machine in was fixed perfectly .. kept me up to date though the whole process