I went there hoping to get some help and advise on my equipment and application. I was warmly welcomed and they could not help me enough. There was no pressure to make a purchase even though I did buy what we had spoken about and will go out of my way to make future purchases. I may be buying another rod in the near future and will make my purchase over the phone and have them send it to me. This shop should be considered a priceless resource for anyone fishing anywhere near the Syracuse NY area.