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Exterior of store
Demo room
The Guitar Factory Music Instruction ·$$

The Guitar Factory is a locally owned and operated music store located in West Seneca, NY. The fully stocked floor includes over 500 electric guitars, acoustic guitars, & electric basses. To crank up we offer tube and solid state amps, acoustic drums, electric drums, Pro Audio gear for live sound and recording, basic keyboards to full 88-key synths, plus a knowledgeable staff focused on getting you the right gear. Monday through Friday we offer a full-time repair tech who has over 20 years of experience working with groups like Train and players like Joe Satriani. We are able to get that old guitar restrung or bias and tube an amp for you. Our store boasts 10 private lesson studios with 20 highly experienced teachers giving one-on-one private lessons. Plus, our waiting room has free wifi and a 50" flat screen for waiting parents. Guitar Factory has a passion for helping the local musician go from the garage to the stage and is willing to help you along the way.

Website: theguitarfactory.com

Phone: (716) 677-0908

Closed now

  • Wed Closed

5455 Webster Rd Orchard Park, NY 14127 ·332.39 mi

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Reviews

yelp
3.0 26 reviews
5 star
12 4 star
0 3 star
0 2 star
3 1 star
11
Scott D. 06/17/23

Love the no snob music attitude here. I tend to avoid shops and go online for the sake of not meeting a music jerk, but here they were great. Love the selection, Ill be watching the inventory....

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Thomas M. 01/31/26

I've made two purchases from this shop, and I have received zero guitars from this shop. The first order was canceled and refunded by the shop about 16 hours after the order. They blamed it on a...

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Richard J. 11/25/25

Matt and Jay at Guitar Factory are amazing with follow up, pricing and overall customer satisfaction. Highly recommend dealing directly with them for world class service if you need a...

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Michael A. 03/20/25

Purchased a guitar from them on Reverb (online). 5 days after purchase = 4 business days, they are unable to tell me any shipping information (warehouse is in Cali), but are telling me it...

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Brandon 12/11/25

Claiming that Guitar Factory is the best of Western NY's music stores would be a severe understatement. Not only are they the crown-jewel of local music establishments, they also have a talented...

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