The Kay at Park City Mall in Lancaster is Exceptional. The young ladies that helped me were friendly and knowledgeable about the jewelry. I had stopped in for a cleaning and to ask some questions...

Came in to look at necklaces and have a ring cleaned and inspected. Customer service was great quick and friendly. I will definitely use this as my jeweler of choice when I'm in the area.

I have been shopping Kay's for some time now, and Chris is amazing! It's like she gets you. I love her and Kay's, and will always recommend them to family and friends.

My engagement ring has had 6 loose stones (or stones that have actually fallen out) in less than a year. Fortunately we have it insured so it is fixed each time. When I told the employee last time...

As mentioned in the other review customer service at this location is horrible. The only reason we have gone there is to get a ring we purchased at another location sized. They returned the ring...