I am a Hilton Honors Diamond member, and as such I enjoy staying at different properties across the Hilton portfolio when I visit a particular area. Having stayed in other parts of Lancaster, I decided to give this property a try. Doing some homework before booking I found that there are places to walk to for dinner in the area.I checked in and chose my room the day before arrival as I always do, and that room was waiting for me upon my arrival. My only nit here is that while my room was right up at the top of the stairs, with a bad leg and luggage I needed an elevator, which I had to walk to the opposite corner of the building to use; in other words it wasn't near the lobby at all. The room was certainly adequate for my needs; it was quiet despite its location, and there was plenty of space to relax. Wifi, climate control, and TV worked fine. Bathroom had enough counter space to put down my toiletries, and there were no issues with hot water.Overall, this was an attractive property, and if a Hilton Honors member there are other Hilton family hotels across the street if you seek variety.

Very nice, little dated, but bed and pillows were soft and fluffy. Staff were super friendly and helpful. My only complaint is half the hotel faces a busy highway which you can hear clearly tracks and cars on all night.

I have to say, the room was nice but the sheets had this awful smell almost like they were not clean. The smell bothered me all night. Very disappointed and I thought I had called Hilton direct when I googled the number and they told me it was done by a 3rd party. Never got my points. Shame on Hilton. Just very upset with everything. I was told it was super close to the Sight and Sound Theater and was pretty far away. Will never stay there again.

The pool towels have to be the smallest I've ever seen. Marriotts, where I usually stay, provide bath size towels. Not here. They're like hand towels at best.Do yourself a favor if you use the pool here, bring bath towels from the room.The pool and hot tub temperatures were fine. Hot tub looked newly remodeled.

The hotel was good and the restaurant even better. The best meal and service I’ve had at any Hilton Garden Inn after years of traveling. Shana, who served my meal was fantastic! Very personable and attentive. I had the salmon which I’ve had before at other hotels in the past. But this was comparable to what you would get in fine dining restaurants. Thanks Shana! And thanks to the chef!