The person that took my order and money - attempted to keep $20.00 - until I called him out on it. Ordered Chili - It was cold. I had to ask them to heat it up. They never apologized. The crackers...

I have never been to Firehouse subs before, this would be my first and last time! Service was ok. However 2 of the employees that were making the sandwiches and cookies we're having a...

Terrible customer service and disgusting management. I would not recommend going there, especially anytime soon. The one for Fort O.

The second time... ordered takeout,live 5 minutes away... both subs were soaked like a wet sponge... fyi... this shop was a good place.... It is not these days....Also We try to help out...

Talking to the staff was like talking to a brick wall. Nasty people with negative attitudes. They were out of mayo and the cashier could barely speak loud enough to hear her. She also double...