I've been to the store a few times. The cashiers were friendly and was able to do returns, order additional items online. I've also done the Try and Buy from their website. I did not have...

I returned clothes over a month ago. I never received my refund. I called customer service and I was dismissed. Not only did I return the clothes they kept my money. I also spoke to personnel in...

I tried to return a pair of jeans that were obviously defective. One of the front pockets flipped open to show the lining. Not cool. Although the staff was professional, they would not...

I was immediately assisted by Anna when I entered the AE store. She didn't mind my clumsiness in dropping clothes and looked for a denim skirt in a size I needed in their stockroom. When I asked...

I had the worst experience at AE today. I went in with a return of a purchase I bought online. I had the print out of the invoice for the return as I followed directions on how to return this...