I have been to many MGM properties and by far received the best massage from Laura at the Bellagio

I am writing this review to formally document a health and safety incident that occurred at the Bellagio Spa, which I believe reflects negligent maintenance, inadequate warnings, and unsafe conditions inconsistent with a five-star property.During my visit, I used the spa’s Jacuzzis. Only after entering the water did I notice signage—poorly placed and visually blended into the environment—listing significant health risks and hazards associated with the water. These warnings were not prominent, clear, or reasonably noticeable prior to use.The Jacuzzis appeared unclean and poorly maintained. Following my visit, I developed a medical infection and have now been ill for over 10 days. I have required two physician appointments, ongoing treatment, and have been unable to work for an entire week as a direct result of this illness.In addition to the water quality concerns, the spa facility itself was dilapidated and unsanitary. Furniture was visibly old, worn, and deteriorating. The environment was musty and neglected, raising further concerns about cleanliness, sanitation standards, and compliance with basic health regulations. The presence of lengthy contamination and hazard disclosures posted near the Jacuzzis was alarming and suggests the spa is aware of ongoing risks yet continues to operate and charge guests full price.I visit Las Vegas frequently and regularly use the Encore and Wynn spas, which consistently meet high standards for cleanliness, maintenance, and guest safety. Based on my experience, the Bellagio Spa falls dramatically short of industry expectations and luxury hospitality norms.It is unacceptable that guests are exposed to known health risks without adequate warning and then charged premium prices for facilities that pose potential medical harm. I strongly advise others to avoid the Bellagio Spa. For safety, quality, and professionalism, Encore or Wynn spas are far superior and should be chosen instead.

Amazing relaxing spa. Had a mani pedi and it was terrific. My wide had her nails done and she said they did the best job. The atmosphere is relaxing and everyone is so professional.

I recently visited the Bellagio Spa for a prenatal massage and unfortunately, my experience was less than satisfactory. I had spent about 20 minutes waiting in line to confirm the details of my scheduled prenatal massage, specifically asking whether they would use the special prenatal pillow with a hollow for the tummy, which I had been assured twice would be provided. The pillow was a deal-breaker for me because I don’t find side-lying massages effective in relieving tension, especially in my neck and shoulders.I made it clear that I rely on proper pressure release through simultaneous massage from both sides of the back to ease the tension. When massage is done only on one side, the other side gets squeezed, which is not only uncomfortable but counterproductive. So, I was extremely disappointed when I arrived for my massage and discovered there was no special pillow after all.To make matters worse, I was promised that the manager would come to speak with me about the issue, but no one ever arrived. It’s frustrating when you’re promised a certain experience and it doesn’t meet expectations, especially when you’ve communicated your needs clearly. I left feeling dissatisfied and let down by the lack of follow-through on their part. I was hoping for a relaxing and effective experience, but sadly, it fell short.For the price and the reputation of Bellagio, I expected much better communication and service.

Oh, what a WONDERFUL day!!I had a pedicure and manicure with my favorite gal Kristina!! They are all so good here. Devlin helped me and I was served champagne and felt welcome and special❣️ A must-do while at the Bellagio