I am reviewing the Bala Nursing home based on ONE mid-day visit where I presented an aromatherapy workshop. Prior to coming to Bala, I phoned to get directions. If you call during the day you...

This place is horrible I would never have my loved one stay in this facility for long or short-term care. Staff very unprofessional. There were dead mouse found in the patient's rooms the food was...

This report is based on my mother's stay (approximately one month). There are some staff members who genuinely seem to try, despite the obvious understaffing. The first floor is very attractive...

My review is based on personal experience. We were totally mislead about this facility. The employees can only function as well as the management team, and there lies the problem. The management...