I really don't know why there is so many bad reviews. I guess they don't know the history of the company and how Directed was one of the reasons we have remote start and security products for our...

Product Warning- I have a Directed/Viper alarm system with starter disarm feature. My car started having problems with the starter not working then working. New starter/solenoid, ignition switch...

Do not buy any of their products ie. Viper or Clifford car alarms, etc. They do not stand behind their own products or even honor their own stated written warranties. In order to get warranty...

If I could give them ZERO Stars, I would! Every time I call, the Customer Service Rep that answers the phone is rude and doesn't want to help. I've asked for managers on multiple occasions, and...

I have been trying to reach their customer service for a couple of months now and NO ONE ever answers. I have received AUTOMATED responses after sending emails ONLY to get back the EXACT...