Always helpful and knowledgeable. Great variety too I have been a customer for a long time and plan to remain one

Customer service is horrendous, my cousin went into the store and told us there were pets there, so I was excited and me and my sister went in and we asked the guy if there's pets in there he...

I'm a big fan of concord pet as a whole, but this store and it's employees are terrible. I found worms in my dogs bag of food, only 4 days after I bought it. The expiration on the bag wasn't for...

This was the worst customer service ever. After being referred from another Concord pet Store in Newcastle, I arrived to exchange a bag of dog food. I explained to the associate that I wanted an...

The absolute worst customer service. The employees couldn't be bothered to help when I tried to ask about a product. An item rung up at the wrong price & the cashier wouldn't check it. I'll...