Really comfortable experience compared to other places.. glad I joined and opened my account

Absolutely horrific customer experience. AI chat bot when you call that is nearly useless. You absolutely have no chance at all to talk to a live person in the branch if you need help. Never have...

Absolutely ridiculous loan payoff quote system. They need 24 hours to provide a loan payoff. Convenient considering the loan is accruing interest every single day

12/19/24- On the way back to the resort to drop off car rental. All of our banking accounts are with credit unions- Utilizing the advantage of no atm fees is a plus. Big atm screen and quick.

Yes we recommend CU1, it's just such a small credit union WISH THERE WAS A CU1 IN LAS VEGAS(North Las Vegas) so we didn't have to drive so far.