Neil was great! They expanded to add a men's section and it's great! So much space for activities! They really have a wide selection for both men and women. Neil was very helpful in pulling...

My friend had a few bags in mind she wanted to see in person. A lot of the workers were too busy on their phones to help out other than one person. She patiently showed us the bags and even...

Extremely rude employees, very very bad customer service, the person's name is Holly, I tried pair shoes on and it wasn't right size, I asked her to order the right size for me she said it's busy...

In August 2022 I bought a Dior purse. In March of 2023 the chain broke. I came to the store in Copley on March 12th and they told me it would be ready in 2-3 weeks. I called them in 4 weeks and...

Is it possible for bad customer service to get even worse? I've given this store SO many tries, and I've been a repeat Dior customer but I literally have never experienced customer service like...