Note: This is a LOFT, not an Ann Taylor. The store is usually neat and well taken care of. However, the petite section is under-stocked. Staff is friendly. Great sales. About what you can expect...

This is for online sales. Loft took gift card money, it shows it was never used, and refuses to give it back. They confirmed nothing was purchased, nothing was mailed out, and that they took it,...

I'm sad to see I'm not the only one who had this experience, but this was probably the least welcoming store I've shopped at. No greeting on entering. No one to ask me if I needed help while I...

I've been shopping at this location for years but lately, the service has gone downhill. In the past, there was always someone who could help you put outfits together and tell you whether or not a...

Amazing service and value. Everyone was friendly...willing to help style me for a special event