My husband bought my engagement band from Kay. We took it in for the cleaning and inspection. Cindy Took her time looking at it and found that we needed the center diamond and some smaller...

We had a great experience with Sheryl at Kays Jewelers. She was super polite, extremely helpful, and made the whole process easy and pleasant. I would definitely recommend her -- she helped us...

The price was fair enough for a ring sizing, dropping off was seamless, but I was absolutely ignored by two saleswomen for 45 minutes when I went to pick up the ring. While they were both busy...

I was so impressed with the professionalism in this Kay Jewelers. I was greeted upon entrance and they offered to clean my jewelry for free. I was simply browsing but the sales associate allowed...

I received a scratched stone and misshapen band after they worked on my new ring! I brought a brand new ring in here a year or so ago to have gold beads placed on the band for a better fit. They...