What amazing customer service! John, one of the employees at Sears Optical, saved me a great deal of time and money last week by offering to match any competitors' best offers for contact lenses....

Thank you for the exam and glasses. I love the glasses and your attention and the customer service were great. Thanks!

Wish I can say something about this location, but there were closed at the time when they supposed to be open. Very disappointing especially because we drove all they way to pick up the glasses...

Completely terrible experience. I've waited two weeks plus for my glasses, tried calling over and over after 14 days and no one will answer or call back. You think after giving a business $300...

Very frustrating. Stopped by twice in the last week and both times the out of office sign is up, saying back in 30 minutes. When somebody is in, there is only one sales associate and the wait is...