Buy tickets in advance to choose your time slot. We went down 260 feet to the bottom. Amazingly there was an elevator! There’s a gift shop and cafe in the original castle and the grounds are nicely landscaped. Climbing up the 100 steps for a great view of Chattanooga. Ray was a very friendly and knowledgeable guide. Our group had 42 and we moved along nicely to the midpoint which was the spectacular falls. The walkway was paved with an occasional wet spot that could be slippy (Pittsburgheeze for slippery!) Some areas are single file but with the high vaults I never felt claustrophobic. Areas are well lit and points of interest are marked. The guide spoke with a microphone so everyone could hear. They kept the groups moving along, and there were some benches if you needed a rest while waiting to pass…. It was a very nice experience.

Ruby Falls is a must if you’re looking for things to do in Chattanooga ! It was such a beautiful place and the waterfall was breathtakingly beautiful. The tour was very organized and Peter was the best tour guide ! He was very informative but also funny. It was obvious that he is super knowledgeable and enjoys his job. He went out of his way to interact with a young boy in the line which was very sweet. This is a definite place to visit! I was going to post a picture but you just need to go see it in person!

This is a MUST DO in Chattanooga!! Well worth the money to get into the caves and walk through but it’s the Falls that definitely have the WOW factor. We went later in the afternoon and had both tickets online but because we were a little early and it wasn’t busy, they fit us into the earlier group. It took around 2 hours from start to finish. You are rushed through the caves a little faster than we would have liked. There was not much time to take some good photos. The guide was fine, her jokes quite corny and probably said over for each group. There is plenty of headroom and room to walk comfortably. I’m not really one for caves but this was fine. There was no crawling or tiny crevices to squeeze through.

Beautiful and worth the visit. The only thing I thin needs changed is the group sizes are way too big and theyre stacked too close together considering every group has to pass back thru. the tunnels are narrow and not made for groups of large people to pass each other especially if youre larger or handicap in any way. the guides are rushed to push you thru so you only get to spend a very short time taking pictures. our guide was jim and he was great. all guides were knowledgable and it was overall worth it.

A wonderful way to spend any day; especially if it's rainy like today was.