I contacted Jim's when I couldn't get my long time regular appliance service to service our Kitchen Aid refrigerator for several weeks. Jim's scheduled Bill to come out within a couple of...

If I could give minus-zero stars I would. Total ripoff and extraordinarily nasty! The repairman charged us twice for two trips in a row over a couple days to fix our SubZero fridge despite his...

I cannot believe I was duped by a repair service. I was unable to make contact with the repair service I usually use, due to the CoVid19 shut down. This company was the only company returning...

If I could give them less than one star, I would. Had a problem with my fridge, they came out to fix it and said the door gasket was not sealing properly and would call the manufacturer to get...

Needed a switch replaced in a stovetop. Technician ordered the correct switch but the parts company provided incorrect switch to him. Jim's should have held the parts company accountable since...