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Citibank Bank

Citibank delivers a wide array of banking, mortgage, lending and investment services to individuals and small businesses. We also support the needs of small and large corporations, governments and institutional investors. In the U.S., we have over 700 branches, complemented by ATM's, online banking and mobile and tablet banking.

Website: citi.com

Phone: (301) 637-8124

Open now

  • Fri 10:00 AM - 6:00 PM

1400 Research Blvd Rockville, MD 20850 ·144.46 mi

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Reviews

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1.5 8 reviews
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Nicole W. 09/26/17

It's really frustrating that this branch NEVER answers the phone. I don't always need to go into the branch. Sometimes it's a question that may require 30 seconds of someone's time instead of me...

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Thomas J. 06/25/25

I have been a CitiBank customer since 1980, Customer Service has continually gone downhill. To renew my rollover IRA to a higher interest rate IRA CD on the phone takes forever. Going to the local...

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Andy C. 10/05/24

Incompetent tellers, poor customer service, not providing important information before transaction. Wasted my time twice going there just to close my CD account. Stay away from it, there are much...

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Dipanker J. 10/23/21

Worst Bank in any country. I came into open a business account because Citi was a global bank. I met with Evelyn and Erik from this branch. They both did not know what they were doing. It felt...

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Ellen M. 04/18/23

Run away from CitiBank mortgage offers. Any other company will meet your needs in a more timely, competent, respectful and accurate manner than the loan officers, loan processors and underwriters...

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