no one wants to sit and wait behind the next person wanting his/her car/truck/whatever to be done in the quickest time reguardless of the next person, most people dont understand you have 6 guys...

The technicians generally do a good job. But the front desk in this place has attitude and it looks disorganized. Do not expect them to communicate clearly or have your interest in mind. Had it...

Gaithersburg Costco Tire Service Center is genuinely the worst place to get your car serviced. Costco itself usually has great deals on tires and offers good warranties, but this Tire Center has...

Decided to use Gaithersburg Costco auto to change the tires. Scheduled an appointment about a week in advanced. Got there on time around 12:10 for 12:15 appointment. Sales associate at the counter...

Staff are RUDE! The counter staff was impatient and even handed me someone else's bill.