After a very long trip from the southern tip of Vancouver Island in British Columbia, Canada, I was greeted by a very helpful service attendant at the Budget counter. The process went so smoothly...

They do not mention online but their front desk starts work at 6.30 am and they rent out the cars at night but there is no body there to give the car and you have to wait till 6.30 am

Unbelievably poor service and staffing. Took almost two hours to get a car. 20 people in line and 2 clerks helping. One left and the line got longer. Once you got past the counter person a second...

WARNING, I was disgusted with the service and treatment from Budget Rental Car. Several weeks prior to arriving at Baltimore Airport (BWI), I went online and prepaid in full for a 7 seater Ford...

Please do yourself a favor and do not rent a car from here. This Budget rental is in the Baltimore Harbor Hotel. Rent a car literally anywhere else. Walk, instead, if you must. I'll even lend you...