Nice location near the water, but the hotel sits on a side of the harbor that is getting run down. As is the hotel. They had fans in the lobby to dehumidify the carpet when I arrived. My harbor view room on the seventh floor was obstructed by the sixth floor of the building, so I cannot recommend rooms on that floor. The carpet in my room was torn and everything thing felt dated and worn. The bathroom was fine, but the hairdryer has no power. While at first the room felt clean, I woke up to extra guests in the room. A swarm of ants invaded my work travel bag while I slept, presumably in search of crumbs. I spent my last morning trying to eradicate the ants from my luggage. Needs a serious refresh and a fumigation.

The location is perfect for any destination around the harbor! There are new restaurants that also surround the hotel! The hotel absolutely is aged but still extremely clean, comfortable and convenient! The hotel price is also very amenable to cost effective comfort! The valet parking is so helpful as well! The whirlpool is spacious and hot! It’s a hidden gem .

I was scheduled to stay from 8/21-23. We had an emergency and needed help with the reservation. I spoke with the front desk and they were incredibly helpful and kind. I would highly recommend this hotel based on the customer service and hope to come back one day.

After unfortunately having to cancel our stay for a medical reason, it was very frustrating trying to cancel our booking through the third party. At first, the hotel was great about cancelling, but then I was given a hard time trying to get proof of my cancellation for the insurance company. Thankfully Austin saved the day! Thanks so much!

Tra Jones was very helpful but my stay was horrible