I had a terrific experience at the Zales Outlet in Potomac Mills Mall! The prices were great and they also had great discounts like 50%off and an additional 20% off for the 4th of July holiday...

Horrible service, they only care about how much money you spend, they make you feel bad for not buying what they want, not even what you like

I went here recently to pick out a anniversary gift that was as special and beautiful as my partner. As soon as I walked in Elizabeth greeted me with a smile and amazing customer service she...

My feedback is about the customer service I received at Zales Springfield Mall location. Ava and Karissa are the Wonder Twins of exceptional customer service. I was on the fence about my continued...

Jill helped me with a custom upgrade for my 5yr anniversary. She was amazing and by far the best experience i've had buying jewelry and specifically at Zales. I've been to many other Zales stores...