A five star trip to Barnes & Noble Libbie Place (Broad Street near Target) earlier today! I greatly appreciate Kevin's kind and helpful assistance. He was efficient, knowledgeable and overall a...

This is my comfort bookstore. I remember coming to the children section as a kid growing up. And call me crazy, but Barnes & Noble just has that B&N smell (they should make a candle). This is my...

Excellent Customer Service, Very Professional helpful caring Staff I interacted with by phone & in-person! Thank you for your willingness to help customers & maintain organization & cleanliness &...

I have loved being a customer of Barnes and Noble for years but recently had a very unpleasant experience at the Willow Lawn location following email forwarded to designated party (CRM) for...

Not accurately stocked. The long haired guy at the customer service desk was kind of antisocial and didn't really speak to me when I asked him something