Alexis was very helpful in helping me pick out my fiancés engagement ring. She made the experience fun and knowledgable.

Kay Jewelers does not honor their warenty. After 20 years of getting a new watch battery with the Life Time battery warenty, the Lynchburg Kay Jewelers said they couldn't change the battery they...

This store has very, very bad customer service and it seems to stem from the district manager and down. My rings were initially bought in Florida from a Jared. I am new to the Lynchburg area and...

Brought in jewelry to get repaired. Original cost was 199. They sent it back and it was all wrong. Asked them to double check the price, they confirmed and sent it back to be repaired. Called me a...