I've been with BOA for 13 years and never encountered a branch as awful as this one! Would give zero stars if I could! I'm new to the area so I decided to stop at the closest branch. I was not...

I and my husband have tried to make an appointment to open an account. Two visits to the bank --we were turned away. This location looks like it is ready to close any day. No Wonder! When I...

I need to change my phone number. My number is the only way I could log in on line for all my banking needs. The line at this band went out the door. After waiting for a very long time, I was told...

First I have been a customer for over 25 years for personal banking. Many years did banking for employer at Bank of America Went to deposit a check yesterday at 3:30 - what a mess. Line all the...

ALL Bank of America's are awful! They must be closing down. Half the drive thru windows are permanently closed. Then, when you go inside there's a line a mile long and only 2 tellers! It's...