No issues with pick-up, though it is a decent jog from the airport proper. We were given a very (very) nice, new Volvo sedan, which was one of the nicest cars I've ever had the pleasure of...

I booked a car out of the Albuquerque Airport location through Southwest Airlines. I did not receive a confirmation email regarding the car from Southwest or Hertz with a much needed confirmation...

Worst experience ever. I travel for a living and I have never had this kind of experience with any provider. It's a contract carrier and I'm going to do everything I can to make sure my agency...

Slick upselling practices for unnecessary extra coverage. I nearly walked away with a bill for an extra $250 for a car that was fully prepaid. Made a bad name for the rental car industry as a...

I'll start with I am presidents circle, highest level. They told me once I arrived at the rental location that they couldn't honor my reservation. Ok, that sucks but I guess it happens. I reserved...