Edith is a rock star. I found her in Dallas at the skillman location. She's welcoming, patient & smart. She's really knows everything about plans & phones. I asked many questions & she answered...

Wish I could give one star. Was lied to from the moment we got our phones to trying to get out of their service. Was told we could upgrade phones after a year. BIG LIE! Only upgrade to the...

Absolutely the worst customer service. Calls are outsourced to another country. They don't understand you and you can't understand them.

I'm never doing business with these ignorant jerks ever again! I've been trying to get through to the customer's service regarding a defective phone and exchanging it for a new one since I'm...

Users beware. It's very hard to get real service on their chatbot. And then, when I finally had enough, you have to call their 833 number for port out pin. And there's just nobody there - I've...