I have gotten rings sized (larger) , rings cleaned and bough necklaces. I have had no issues with any of it he actually cleaned a ring which Kay jewelers couldn't. The owner and his wife are...

Went to get some jewelry repair and one of my bracelets got switched for a new one. Have in mind my bracelet was older and the quality of the gold was better and heavier, I noticed when I got home...

Customer service garbage! Bought 15 dollars earrings, they ended up breaking. They were able to solder it but melted earring in the process. It melted and looked crooked. All denied that it was...