Representative, Matt Joyner, was so wonderful to work with! I appreciated how he approached me with friendliness and no pressure to see how he could help. I shared the research I'd done on a new...

Ordered a computer for delivery in 72 hours...called for an update a week later after ZERO communication on where the computer was - and got transferred 3-4 x before I spoke to someone. They then...

Went in to get replacement screen protectors I already purchased for life of phone. The manager said we don't have them anymore and I need to pay for new one. When I said that's not right he said...

I purchased a laptop and mouse at this store yesterday and had the Geek Squad do the full install. The salesperson and Geek Squad member were awesome! The whole experience was ruined by me leaving...

We purchased a Bosch induction range and it was delivered today as promised. However, the installation was not scheduled by Best Buy and and will not be done for two weeks. So now we have a...